Frequently Asked Questions
Everything you need to know about your barefoot journey in South Africa.
How do I find the right size for my Vivobarefoot shoes?
We recommend using our online size guide or the 'Find Your Size' tool on each product page. Barefoot shoes should fit with about a thumb's width of space at the front to allow your toes to splay naturally.
What are your shipping rates and delivery times within South Africa?
We offer nationwide shipping across South Africa. Orders typically take 3-5 business days for major metropolitan areas and 5-7 business days for regional locations.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the shoes are tested indoors to maintain their new condition if you are unsure of the fit.
Are Vivobarefoot shoes sustainable?
Yes, sustainability is at our core. We use recycled materials, sustainably sourced leathers, and vegan alternatives to minimize our environmental impact while maximizing durability.
Can I transition to barefoot shoes immediately?
We recommend a gradual transition. Start by wearing your Vivobarefoot shoes for short periods daily to allow your foot muscles and tendons to strengthen and adapt to the natural movement.
What payment methods do you accept?
We accept all major credit cards, Instant EFT via PayFast, and flexible payment options like PayFlex to make your purchase more convenient.